Many people ask me, "What are the best resources available to help tech writers upskill in an AI world"?
You might be surprised to hear my usual answer, "I don't know."
Of course, I could shamelessly promote my newsletter Cyborg's Writing or my prompt engineering course with Firehead Digital Communications, but that seems self-serving... and doesn't really answer the question.
I have been a developer for more than 20 years and a technical writer for even longer. One of the first commercial software applications I built was a mobile airline booking, payment, and travel management app. To create a viable mobile help system required me to design on-screen real-time help, focused on the specific task a user was performing. This included tooltips for each task and each screen element. With limited screen real estate and limited device memory, tooltips had to be hyper focused and effective. My journey into context sensitive help (CSH) had begun.
W dzisiejszym wywiadzie mam przyjemność rozmawiać z Oksaną Pervenonok, która ma na swoim koncie bogate doświadczenie jako technical writer. Przykład jej kariery pokazuje, że praca w dokumentacji technicznej może być znakomitym wstępem do innych specjalizacji, takich jak content writing i marketing.
